Honda ranked highest in overall customer satisfaction in the 2009 J.D. Power study
among owners of 4-stroke EFI outboard engines. Overall customer satisfaction index
scores are based on performance across seven factors: starting ease, quietness at
cruise, reliability, fuel economy, shifting smoothness, lack of exhaust fumes and
ability of boat to accelerate rapidly. Honda Marine pioneered 4-stroke engine technology
and the blocks used in their outboard engines are the same as those used in their
automobiles. Honda has won the 4-stroke outboard Power award four out of the last
five years. The J.D. Power Study 4-stroke EFI rankings were --
|
1. |
Honda
|
907 points |
|
2. |
Yamaha |
902 points |
|
3. |
Suzuki |
895 points |
|
4. |
Mercury |
878 points |